These tips mean you can avoid complaints
High-quality bathroom products need to be maintained, so as to counteract limescaling straight away. When doing this, in many cases bathroom customers go for the wrong type of agent: aggressive cleaning agents damage the products and reduce the performance that customers expect when they buy high-quality mixers and showers from Hansgrohe and Axor. This may lead to complaints, but you can avoid this as a bathroom professional by using the following tips and recommendations. So that the bathroom has a permanent shine and holds its value.
Correct cleaning is the decisive factor:
- Robust cleaning methods and aggressive cleaning agents may not just damage surfaces, they can also affect the inner workings of the product.
- Advise your customers that any damage caused by incorrect maintenance and cleaning is excluded from the warranty.
- Be proactive in providing information for your customers about treating our products in a way which will maintain their value and so emphasise your service orientation.