Show confidence: Your combination of extensive services is worth every penny! That's how you will win over a bargain hunter.
There are good reasons for the end consumer to rely on a professional when renovating or building a bathroom. Hansgrohe provides its professional partners with arguments which highlight the benefits of their service. Service is your trump card!
You know what it's like in practice: new types of sales and the end consumer focusing on the price present daily challenges to professional plumbers and dealers. On the one hand, you have to keep up with the competition in terms of price and at the same time you have to use good arguments to explain the added value that only a professional can offer and which comes at a price. Meanwhile the focus of discussion remains the extensive service that you sell with the product.
Individual consultancy and service
"At a dealership the boss gives personal advice" – this is a benefit that you can consciously demonstrate in comparison to mail-order dealers and sales outlets as well as other dubious sources: The customer requirements established during discussions, your expertise on the market and knowledge of new, technical developments. The fact that you can be contacted on location and can personally take charge of a guarantee claim if needs be makes your customer feel secure.
Assurance and reliability
The professional plumber uses branded products, tests quality and reliability and recognises the challenges of complex, new technology. These are arguments that will weaken many do-it-yourselfers and bargain hunters. And the fact that you can offer fixed prices for the product and installation as well as a foreseeable, reliable period for completion, is another important plus point for developers.
This added value is your service. After all, the bathroom is the sum of its parts, which is also reflected in the consultation, service and reliability of the professional.
